Shipping policy
Shipping Policy
Zefra Incorporated
Last updated: 13 May 2025
Processing Time
All orders are processed within 1–2 business days. Orders placed after 2 PM EST will be processed the next business day. Orders are not shipped on weekends or holidays.
Domestic U.S. Shipping Rates
We ship anywhere in the United States.
● Economy (5–8 business days):
○ Free for orders $125.00 and up
○ $11.99 for smaller orders
● Standard (3–4 business days): $17.99
● Express (1–2 business days): $34.99
A tracking number will be provided upon shipment.
International Shipping
We currently do not ship internationally. However, international support is in development, and we plan to expand to the following regions post-launch:
Canada, UK, EU, Australia, Japan, and more.
If you're outside the U.S. and interested, please email us at scottolsowski@zefrainc.com so we can notify you when international shipping becomes available.
Free Shipping Offer
We offer free shipping on U.S. orders over $125.00. Additional promotions may apply during product launches or holidays.
Lost or Damaged Packages
Zefra Incorporated is not liable for lost or stolen packages once tracking shows delivered. If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.
Contact Information
Zefra Incorporated
1840 SW Wildcat Trail, Stuart, FL 34997 (561) 316-7011
Email: scottolsowski@zefrainc.com